Quality Policy

We will strive to provide excellent medical device manufacturing services for worldwide customers and establish mutually beneficial, long-term partnership.We will spread dedication to quality to every facet of the company and achieve a culture of continuous improvement to assure customer satisfaction. There is only one ultimate goal : Zero defect – in everything we do.We will adopt expedient containment programs to shield our customers from any defects until each has been eliminated. We all share the responsibilities to achieve this goal.

Technology Development

strives to provide customers highest quality wafers for their products, and has built comprehensive quality and reliability control systems and programs into our foundry services from technology development to mass production. Each new technology, beginning in its R&D stage, passes a rigorous qualification procedure. In addition, advanced failure analysis and new materials evaluation process are also effectively employed in new technology and customer new product development.

‘s technology development life cycle control, developed using the APQP (Advanced Product Quality Planning) methodology, is a systematic approach to define concurrent development disciplines and multi-functional coordination. It is coupled, clear release criteria and deliverables to create a “process release specification.”

Customer Satisfaction Management

greatly values the customer voice and customer feedback. Each year, the Company conducts a customer satisfaction survey to assess customer satisfaction and to ensure that customers’ needs are adequately understood and addressed. This annual process invites all active customers to participate either through an on-line survey or a one-on-one interview conducted by an independent consultant. In addition, Customer Claim Management (CCM) system provides the timely management of all customer claims so that any errors are contained and quickly resolved.